Billing
Plans, invoices, and what happens if a payment fails.
Your subscription is billed by Happy Voice, who provides your phone agent.
Plans
Plans are offered monthly or yearly, with yearly discounted. The exact prices are set by Happy Voice and shown in your dashboard under Pricing — this page deliberately doesn't quote figures, because they vary by provider.
Some plans include a free trial. If yours does, the agent is live for the whole trial and you are not charged until it ends.
Changing or cancelling
Manage your subscription from the Pricing page in your dashboard. Changes take effect from your next billing period.
If a payment fails
Your account moves to a past-due state. The dashboard stays readable, but the agent stops taking new orders until payment succeeds. Update your card from the dashboard to restore service — nothing is deleted in the meantime.
Invoices and receipts
Available through the billing portal linked from your dashboard. If you need a VAT or tax invoice in a particular format, contact [email protected].
Questions about a charge
Billing is handled by Happy Voice, not by the platform underneath. Contact [email protected] and they can see your account.